Returns & Refunds
At Bejo, we work at creating products that are not just beautiful to look at, but also functional and of the highest possible quality. Every product goes through a detailed quality check before being shipped and we encourage our customers to go through all product specifications online and clarify any doubts they may have before placing an order.
There, however, could be some instances where the product has slipped through the check and there are workmanship flaws. In such cases, we offer a free replacement but no cash refunds.
Your purchase is eligible for replacement only if it meets the following conditions:
- If an incorrect product was delivered to you, i.e., the product does not match the item description mentioned on the website or the wrong product is delivered.
- If the product you receive has a genuine quality or manufacturing defect or damage.
The products must be returned in the original condition they were received in, along with any bills, tags, labels etc. Products must be in their original form and unsoiled. Brand packaging should be intact. Replacement of a product will be subject to the availability of the product on the website at that time
If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please email us at firstname.lastname@example.org
mentioning your Order ID.